With a portfolio of market-leading brands and products, RBS Insurance is shaping the face of UK insurance. As the UK’s foremost provider of motor insurance and second largest insurance group, our businesses include Direct Line, Green Flag, Churchill, NIG and Privilege. Thanks to our spirit of innovation and commitment to service, opportunities exist throughout the country to become part of an ever-growing family of insurance providers with a clear vision for the future.
As the main point of contact for a portfolio of cases, your judgment and decision making will be key to settling third party claims to RBS Insurance companies. By liaising with customers, claimants and suppliers to collect all relevant information, your decision making ability and diligent attention to detail will ensure the timely, cost efficient and professional handling of liability and quantum based Personal Injury cases. With a focus on meeting key performance measures and targets alongside an open, understanding approach to negotiation, you’ll apply all necessary claim handling procedures, making referrals to colleagues where appropriate. And as part of a team of consultants, you’ll ensure compliance with FSA regulations, and promote the full, effective Personal Injury service that RBS brands have become renowned for.
Ideally, you’ll posses Personal Injury experience and knowledge of the common laws and legislation governing motor insurance, and the principles of injury and quantum assessment. Through our culture of procedural and professional development, you’ll identify ways to improve our operational effectiveness, while in turn receiving opportunities to advance your career and knowledge base. And thanks to your vision and focus, you’ll become part of an organisation that remains at the forefront of the UK insurance industry.


